Acendas Travel (previously Gwins Travel) Service Termination

Acendas Travel has recently decided to terminate servicing the educational sector and after December 31, 2022 travel can no longer be booked through them. Travel that has already been reserved through Acendas will continue to be serviced through the completion of that trip.

If you currently have unused tickets with Acendas you will need to book travel before December 31, 2022, either under your name or another WU traveler’s name. Acendas will allow unused ticket bookings to carry into 2023 but the travel must be booked by December 31, 2022.

Those that use Concur travel with Acendas will only have access through December 15, 2022.  After that travel will need to be booked using Concur with TravelPlex, however, you will have to wait until TravelPlex is up and running with Concur which is estimated to be sometime in January 2023.

Washington University has 3 travel agencies you can use in the future that have access to our travel discounts. TravelPlex Travel (Primary), Brentwood Travel (Secondary), and Altair Travel, please note their contact information below. 

Please contact Chris Doyle ( or 314-935-7689 with any questions. To see more information regarding travel services click here.

Norv Beffa

VP Business Development
314-569-7199 Work
314-680-7364 Mobile

Susan Hakenjos

Brentwood Travel
VP & General Manager
314-439-5700, ext. 113

Maeve Day

Altair International Travel
Corporate Manager
314-968-9600, ext. 212

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